Frequently Asked Questions

Everything you need to know about Geepas home appliances and services.

What is the standard warranty period for Geepas products?

Most Geepas appliances come with a standard 1 to 2-year international warranty. Please check the specific warranty card included in your product packaging for detailed terms and coverage.

How can I track my order status?

Once your order is dispatched, you will receive an email and SMS with a tracking number. You can use this number on our carrier's website to see real-time updates on your delivery.

What is your return policy for home appliances?

We offer a 14-day return policy for unused items in their original packaging. If the product is defective or damaged upon arrival, please contact our support team within 24 hours for a replacement or refund.

Do you offer international shipping?

Yes, Geepas ships to over 80 countries worldwide. Shipping costs and delivery timelines vary depending on your location and the weight of the appliances ordered.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, AMEX), PayPal, and Apple Pay. In specific regions, Cash on Delivery (COD) may also be available.

How do I find spare parts for my Geepas appliance?

Genuine spare parts can be ordered directly through our official service centers. Please provide your model number to our customer service team to ensure compatibility.