Returns & Refunds Policy
At Geepas, we strive to ensure your home and kitchen appliances meet the highest standards, but if you are not completely satisfied, you can return your purchase within 14 days of delivery. All items must be unused, in their original packaging, and accompanied by a valid proof of purchase.
Initiate a Request
Log in to your account and navigate to 'Order History' to select the item you wish to return or contact our customer support team directly.
Pack the Product
Ensure the appliance is placed back in its original box with all accessories, manuals, and promotional gifts included to avoid restocking fees.
Schedule a Pickup
Once your request is approved, our courier partner will contact you to arrange a convenient time to collect the package from your doorstep.
Receive Your Refund
After our technical team inspects the returned item, your refund will be processed back to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing